This policy describes the current product. Legal wording and retention periods require final review before commercial launch.
Pharmacy search
When you search for pharmacies, the location you permit or the district you enter is sent to Google Maps. We do not store this search location in your health profile or send your medicines or prescriptions with the search. You can search by district without location permission.
Data we handle
The app processes your name, email address or phone number, and account identifier. Health-card details you enter may include date of birth, sex, blood type, allergies, chronic conditions, and an emergency contact number, alongside medication plans, schedules, recorded doses, and family profiles you add.
Prescription images and PDFs are read on the device to create a draft you review before saving. Medication information you approve may be synchronized; on-device image reading does not mean that the saved plan always stays on the device.
Authentication and subscriptions
We use Supabase to operate accounts, store data, and keep it up to date across your devices. Necessary contact details are passed to verification-message delivery services when you request sign-in. Apple or Google handles store purchases; we verify transaction identifiers, purchase evidence, and subscription status to determine available features. The app does not request your bank-card number.
When remote notifications are enabled, device and notification-subscription identifiers associate delivery with the account. On-device local reminders are a separate service.
Android text-recognition diagnostics
The Android app uses Google ML Kit for text recognition. The library collects technical device and application information, an installation identifier, usage events, performance metrics, and errors for diagnostics and usage analytics. This technical information is separate from processing the prescription image on the device.
How we use data
We use data to run reminders, show recorded dose history, sync eligible plans, and support family follow-up under permissions you choose. The current release does not display ads, and health data is not used for ad targeting.
Age audience
The service is intended for people aged 16 and over and is not designed or directed to children. Registration currently does not require mandatory age verification. Requests concerning data from people below the intended age are handled under applicable legal requirements.
Storage and sync
Your core schedule remains available on the device. When you sign in and use sync, the required data is stored in your protected account so it can appear on other signed-in devices.
Sharing and family permissions
A family profile is visible only to accounts you invite and explicitly authorize. You can revoke or reduce access from family settings.
Sharing your patient-card code with an authorized provider grants access under the permission you choose. Revoking access does not automatically delete prescriptions or records the provider previously created, or prevent retention required under rules applicable to that provider.
Security
We protect your account and limit access to your data to authorized users. No digital service is risk-free, so safeguards are reviewed and updated continuously.
Your choices and rights
You can review your data, disable sync, revoke family access, or request account deletion in the app. Deleting the app does not cancel a store subscription or submit an account-deletion request.
Questions
For privacy questions or requests to access, correct, or delete your data, contact bwaqtah@gmail.com. Describe the request and the contact identifier associated with your account so ownership can be verified. Do not send passwords, verification codes, or prescriptions. You can also read the account-deletion steps.
