Delete your account and data

1. Open More in the app.
2. Choose Privacy and data.
3. Choose Request account deletion and review the notice before confirming.

You can request deletion of selected data, such as health-profile details, a medication plan, or a family profile, while keeping the account active.

1. Email bwaqtah@gmail.com with the subject “Bwaqtah data deletion.”
2. Identify the email address or phone number linked to the account and the type of data to delete, without attaching health information.
3. We verify account ownership and explain what will be deleted and what may need to be retained under applicable requirements before processing the request.

The request is linked to your signed-in account so account, sync, and family data can be verified and processed under the applicable retention policy. The app shows the saved request status.

A medication plan may remain on the device after you submit a request. Remove it in the app or clear app data in device settings if you also want it removed from that device.

Deleting an account does not cancel an App Store or Google Play subscription. Cancel renewal in the store you used to prevent a later renewal.

The request is stored with a trackable status. Limited records may be retained when required by law or to resolve a payment dispute, with use restricted to that purpose.

You can request account deletion without signing in by emailing bwaqtah@gmail.com. Use the subject “Bwaqtah account deletion” and identify the email address or phone number linked to your account. We verify ownership before processing the request. Do not send passwords, verification codes, or health information in the message.